Last Wednesday, I’ve delivered a session about CRM “Customer Relationship Management” in my dear faculty “Faculty of Computers and Information – Helwan University” 🙂
Many many thanks to the organizers, and whoever made efforts to make this day successful. And for audiences, I wish you liked the session, and I’m waiting your feedback and opinions.
As I promised during the session, the following are some CRM resources and websites for those who are interested:
2. Siebel CRM:
- Oracle Siebel hompage
- Introducing Siebel Applications
- Siebel book shelf
- Siebel Unleashed
3. SAP CRM:
4. Open Source CRMs:
- SugarCRM (free trial available)
- vtiger CRM (available for download)
- openCRX (available for download)
- This article lists more Open Source CRMs.